The health and safety of tourists is our's highest priority. That's why we developed health protocols and procedures to protect our customers while delivering the holiday experience you love.

I. Common regulations:

Tourists are recommended to adhere to The Vietnam Ministry of Health’s medical guidance - “5K message”, including face masks, physical distancing, disinfection, health declarations, no gatherings to safely travel in ‘new normal’ state of coexisting with Covid-19. Before traveling with Paradise Vietnam, the guidance will be updated and shared with tourists.

II. International Tourists:

Foreign tourists who travel to Vietnam are no longer required to take SARS-CoV-2 tests or make a health declaration. Now tourists can travel freely throughout the country.

However, tourists should follow the Vietnamese government's guidance on preventing the disease.

- Within 10 days from the date of arrival, entrants shall self-monitor their health. If you experience such symptoms like fever, cough, throat pain, runny nose, chills, and headaches, please immediately notify the nearest medical facilities.

- The mandatory insurance coverage amount for COVID-19 treatment shall be at least US$10,000.

- Travelers shall have to pay for the COVID-19 test and treatment and related costs (if any).

III. Domestic tourists and Expats in Vietnam:

- All travel restrictions are lifted for domestic tourists. 
- Expats who have a valid Vietnam temporary residence card or visa issued by Vietnam Immigration Department can travel freely within the country.
- To travel safely, a self-test prior to departure is highly recommended.

IV. Health protocols

We've developed a comprehensive health protocol to keep our passengers safe while traveling with Paradise Vietnam. We appreciate your cooperation and look forward to offering you the best leisurely vacation in the world. These protocols will be updated and shared with tourists before traveling.

1. Pre-Travel & Arrival

1.1 Tourist and Travel Protocols

Before finalizing travel plans, tourists should carefully review our protocols and the recommendations of government health authorities. Tourists with international travel needs should ensure they understand all entry and airline regulations from their home country to the destinations they plan to visit.

Details continue to be updated regularly. Official websites and applications developed by government agencies and state management agencies in the tourism field are recommended.

2. During Travel

2.1 Masks and Physical Distancing

Tourists must wear face masks in indoor public spaces and sightseeing places before being seated in our main dining rooms and the buffet area during the whole vacation with Paradise Vietnam.

We recommend that tourists wash or replace their masks daily and choose a standard mask, ideally a good quality medical mask.

2.2 Health Practices

Tourists are encouraged to wash hands with soap or hand sanitizer dispensers at venue entrances and in crowded areas throughout our cruises and hotel. Public areas are cleaned more thoroughly and often with safe disinfectants proven to kill viruses quickly.

2.3 Ventilation

Our cruises and hotel are equipped with advanced HVAC ventilation systems. The systems are designed to replace the air in public spaces every 5 - 6 minutes. We always try to keep windows open in indoor spaces to ensure air circulation.

2.4 Medical care

We always keep in touch with local health centers and get ready to support tourists in a medical emergency. In the event of a suspected Covid-19 case, we’re well prepared with immediate medical assessments, rapid Covid-19 testing, and dedicated areas for temporary Covid-19 care. We will take follow-up methods according to the instructions of local medical centers to protect tourists’ health.

If you have any questions, don't hesitate to contact us through our supporting email reservations@thehalongtour.com.